terms, conDITIONS & refund policy

Terms and Conditions

Alliance for Housing Progress

Effective Date: September 14, 2025

Last Updated: September 14, 2025

Acceptance of Terms

By accessing and using the Alliance for Housing Progress website (the "Site") and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

About Alliance for Housing Progress

Alliance for Housing Progress is a [insert legal structure - e.g., nonprofit organization] dedicated to advancing housing progress and policy. Our mission is to [insert mission statement]. These Terms and Conditions govern your use of our website, services, and any content we provide.

Use of Website

Permitted Use

You may use our website for lawful purposes only. You agree to use the Site in a manner consistent with any and all applicable laws and regulations and in accordance with these Terms and Conditions.

Prohibited Activities

You agree not to use the Site:

• For any unlawful purpose or to solicit others to engage in unlawful activities

• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances

• To infringe upon or violate our intellectual property rights or the intellectual property rights of others

• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate

• To submit false or misleading information

• To upload or transmit viruses or any other type of malicious code

• To spam, phish, pharm, pretext, spider, crawl, or scrape

• For any obscene or immoral purpose or to solicit others to engage in obscene or immoral activities

Intellectual Property Rights

Our Content

The Site and its original content, features, and functionality are and will remain the exclusive property of Alliance for Housing Progress and its licensors. The Site is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

User-Generated Content

By submitting content to our Site (including comments, feedback, testimonials, or other submissions), you grant Alliance for Housing Progress a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

Copyright Infringement

We respect the intellectual property rights of others. If you believe that any material on our Site infringes upon your copyright, please contact us with the following information:

• Your contact information

• Description of the copyrighted work you claim has been infringed

• Description of where the allegedly infringing material is located on our Site

• A statement that you have a good faith belief that the disputed use is not authorized

• A statement, made under penalty of perjury, that the information is accurate

Services and Programs

Educational Content

We provide educational content, resources, and information related to housing policy and advocacy. This content is for informational purposes only and does not constitute professional advice.

Events and Programs

We may offer events, workshops, conferences, and other programs. Registration for these events may be subject to additional terms and conditions.

Membership Services

If we offer membership services, additional terms may apply. Membership benefits and obligations will be clearly outlined in separate membership agreements.

Payment Terms and Refund Policy

Payment Processing

All payments made through our Site are processed securely through third-party payment processors. We do not store credit card information on our servers.

Donations

Donations to Alliance for Housing Progress are generally tax-deductible to the extent allowed by law. We will provide appropriate documentation for tax purposes.

NO REFUND POLICY

ALL SALES, DONATIONS, EVENT REGISTRATIONS, MEMBERSHIP FEES, AND OTHER PAYMENTS ARE FINAL. ALLIANCE FOR HOUSING PROGRESS DOES NOT OFFER REFUNDS UNDER ANY CIRCUMSTANCES.

This includes but is not limited to:

• Event registration fees

• Membership dues

• Donations

• Program fees

• Educational materials

• Any other products or services

Exceptions

The only exceptions to our no-refund policy are:

• Event cancellations by Alliance for Housing Progress (refunds or credits may be offered at our sole discretion)

• Technical errors in payment processing

• Situations required by applicable law

Disclaimers

Information Accuracy

While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the Site.

Professional Advice Disclaimer

The content on our Site is for informational purposes only and should not be considered professional legal, financial, or policy advice. You should consult with qualified professionals for advice specific to your situation.

Third-Party Content

Our Site may contain links to third-party websites or services that are not owned or controlled by Alliance for Housing Progress. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ALLIANCE FOR HOUSING PROGRESS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SITE OR SERVICES.

Indemnification

You agree to defend, indemnify, and hold harmless Alliance for Housing Progress and its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms and Conditions or your use of the Site.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Site, to understand our practices.

Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms and Conditions.

Governing Law

These Terms and Conditions shall be interpreted and governed by the laws of [insert state/jurisdiction], without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms and Conditions will be brought exclusively in the courts of [insert jurisdiction].

Severability

If any provision of these Terms and Conditions is held to be invalid or unenforceable by a court, the remaining provisions will remain in full force and effect.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

Notification of Changes

We will notify users of changes by:

• Posting the updated Terms and Conditions on our Site

• Updating the "Last Updated" date at the top of this document

• Sending email notifications to registered users (when applicable)

Force Majeure

Alliance for Housing Progress will not be liable for any failure or delay in performance under these Terms and Conditions which is due to fire, flood, earthquake, elements of nature or acts of God, acts of war, terrorism, riots, civil disorders, rebellions, or other similar causes beyond our reasonable control.

Electronic Communications

By using our Site, you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on our Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Alliance for Housing Progress

3228 Vollmer Road | Olympia Fields, IL 60461

Email: info@allianceforhousingprogress.org

Phone: 773.495.2170

Acknowledgment

BY USING OUR SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS AND AGREE TO BE BOUND BY THEM.

These Terms and Conditions are effective as of the date listed above and will remain in effect until modified or terminated. Your continued use of the Site after any changes indicates your acceptance of the new Terms and Conditions.